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FAQ

What is your website privacy policy?

Privacy Policy for Cedar Solar

At www.cedarsolar.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by www.cedarsolar.com and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at info@cedarsolar.com.

Log Files

www.cedarsolar.com follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of www.cedarsolar.com.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on www.cedarsolar.com, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that www.cedarsolar.com has no access to or control over these cookies that are used by third-party advertisers.

Third Part Privacy Policies

www.cedarsolar.com’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You may find a complete list of these Privacy Policies and their links here and check out here!: Privacy Policy Links.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites. What Are Cookies?

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

www.cedarsolar.com does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Online Privacy Policy Only

This privacy policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in www.cedarsolar.com. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.

General

Can the panels be stolen? Do you have a way of preventing theft?

Theft of the panels can be eliminated by installing the panels high above the ground and fixing them well to the frame. Informing your insurance company about your installation will also cover you. Ask your local Installation agent about the best solution.

How do I orientate my solar panels?

The rule of thumb is that solar panels should face north when installed in the southern hemisphere and the angle of installation should be that of the line of latitude of the installation.

How does a solar water pump work?

Solar Panels are made up of photo voltaic (PV) cells. These cells convert sunlight into direct current (DC) electricity throughout the day when the sun shines. The Control Box monitors water levels in the well and water tank and switches the pump on and off. This ensures the pump only pumps water when needed. The submersible pump goes into the borehole and pumps water to the water tank.

PV Solar Installations

How do you know which size PV Solar System I need?

We do an energy audit on you building by installing the latest energy monitoring system for a a period of time to get data of your actual consumption. Armed with this accurate information, your current bill and our smart solar spec software we can put together a solar system for you. This process ensures that we do nut under of over spec a system. This enables you to speed up the pay back period of your system and ensures you have the correct systems for your household or business.

Solar Water Pumps

Does the product have a Warranty?

The pump and controller has a year Warranty. See our Warranty Statement.

Can the panels be stolen? Do you have a way of preventing theft?

Theft of the panels can be eliminated by installing the panels high above the ground and fixing them well to the frame. Informing your insurance company about your installation will also cover you. Ask your local Installation agent about the best solution.

How do I orientate my solar panels?

The rule of thumb is that solar panels should face north when installed in the southern hemisphere and the angle of installation should be that of the line of latitude of the installation.

Is a solar water pump easy to install?

Yes. The installation is similar to normal AC electrical pumps. One only has to mount solar panels instead of supplying AC electricity. Well installation will take about 10% of the time if compared to conventional windmills and will be a lot less effort.

What is the advantage of a Solar Water Pump?

Solar water pumps are intended for any use where one would like to pump water in any remote area without electricity or to become independent from relying on Eskom.

How does a solar water pump work?

Solar Panels are made up of photo voltaic (PV) cells. These cells convert sunlight into direct current (DC) electricity throughout the day when the sun shines. The Control Box monitors water levels in the well and water tank and switches the pump on and off. This ensures the pump only pumps water when needed. The submersible pump goes into the borehole and pumps water to the water tank.

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