Contact us today for a free quotation info@cedarsolar.com 011 794 4664

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General

Terms & Condition

CEDAR SOLAR SA QUOTATION / PRO FORMA TERMS & CONDITIONS

  1. Quoted Prices are for current stock only. Quoted prices subject to change on new stock due to exchange rate fluctuations.
  2. Price List prices are exclusive of VAT (15%).
  3. VAT payable on all invoices except on exports where Cedar Solar SA arranges the transport which client will be charged for.
  4. Quotations are valid for 30 days from the quotation date and for existing stock only.
  5. All quotations are subject to our payment terms
  6. Please confirm stock availability and pricing when ordering.
  7. Order cancellations are subject to a 15% handling fee.
  8. Payments have to reflect on our bank account before goods are released. No cheques accepted. Card facilities available.
  9. Any item not specified is excluded from quotation. delivery, commissioning, call-out fees, installation and electrical work are excluded unless specifically quoted for.
  10. Cedar Solar is not responsible for any loss or damage caused while goods are in transit where the customer has rejected our quotation for special packaging.
  11. Where goods are not delivered by Cedar Solar SA, or collected by the Customer, but is collected or delivered to an independent carrier, collection/delivery to the carrier shall be deemed to be delivery to the Customer. Where the Goods have been delivered to the carrier, Cedar Solar SA is not responsible for goods lost or damaged in transit.
  12. Warranty & Returns. Units are warranted against faulty workmanship and components for a period of twelve months from date of supply (solar batteries excluded).
  13. Our DC pump range warranty is 3 years for factory faults only. This warranty is only valid if warranty form is returned to Cedar Solar (info@cedarsolar.com) within 14 days of system purchase. If warranty is not on record the system is not under warranty.
  14. While Cedar Solar SA provides advice regarding the usage of goods supplied, the suitability of the goods for the use contemplated by the client is the sole responsibility of the client, and Cedar Solar SA will in no way be responsible for the suitability of the goods sold for any particular end use.
  15. Our DC pump range warranty is only valid if pump is installed with our suggested Grade A panels and in our suggested panel configurations.
  16. There is no warranty for solar batteries.
  17. Returns must be made within 7 days and are subject to handling fees. Cut cables, fuses and batteries are non-returnable.
  18. The issuing of a quotation or a Pro Forma invoice issued as a quotation presents no If a Product/s is purchased from Cedar Solar SA but neither the system design or installation/commissioning was done by Cedar Solar SA, the warranty only applies to the product/s supplied and not to the functioning of a system in which the product/s is/are used. There are no returns or warranties on product/s incorrectly sized, installed or damaged through incorrect system design.
  19. If a Product/s is purchased from Cedar Solar SA, the system design was done by Cedar Solar SA but the installation was not done by Cedar Solar SA, the warranty only applies to the product/s supplied and not to the functioning of the system in which the product/s is/are used.
  20. Cedar Solar cannot guarantee the functioning or performance of a system if Cedar Solar SA’s product/s are not used and/or are mixed with other components not endorsed by Cedar Solar SA.
  21. Solar Water Pumps: If system performance changes and borehole information provided by customer was not accurate, the systems performance is not guaranteed. The design is based on information provided by the client. If the information is inaccurate the system will not function as designed by Cedar Solar SA.
  22. If your borehole has significant drawdown/dynamic head, the pump performance is also not guaranteed. For the solar water pump system to work optimally a strong borehole with minimal drawdown will enable the pump to function as per specs. The yield of the borehole is there for a good guide. The fact that you must install a sensor minimizes the risks but not the negative flow rates.
  23. It is common for boreholes to have a dynamic water level significantly deeper than the static water level (This is due to the draw down of the water level as pumping commences. Without testing the borehole, establishing the dynamic water level is very difficult. With a large draw down, the yield of the pump can be greatly reduced. It is therefore often very beneficial to oversize the system slightly to compensate for unknown variables.

 

 

By accepting our quotation, we accept that the client has read and agreed to the terms and conditions as stated above.

 

How long have you been in the solar industry?
  • The business has been running for 9 years
  • We have an office in Johannesburg & Namibia
  • We have a presence (re-sellers) in SA, Namibia, Botswana, Mozambique, Malawi and Zambia
  • 50+ Agents representing us in South Africa
  • Over 5000 of our solar water pump systems in operation currently
  • We employ 15 passionate staff members ready to help
  • We offer great warranties on our products

Come have a coffee at our offices and we can talk about your solar needs. We can also refer you to a re-seller/agent in your area.

Do you have an agent in my area?

We have agents in South Africa, Namibia, Botswana, Mozambique, Zimbabwe, Malawi & Zambia.

Our head office is in Johannesburg.

We have an office in Windhoek, Namibia.

We cover this area in South Africa:

What is your website privacy policy?

Privacy Policy for Cedar Solar

At www.cedarsolar.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by www.cedarsolar.com and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at info@cedarsolar.com.

Log Files

www.cedarsolar.com follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of www.cedarsolar.com.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on www.cedarsolar.com, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that www.cedarsolar.com has no access to or control over these cookies that are used by third-party advertisers.

Third Part Privacy Policies

www.cedarsolar.com’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You may find a complete list of these Privacy Policies and their links here and check out here!: Privacy Policy Links.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites. What Are Cookies?

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

www.cedarsolar.com does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Online Privacy Policy Only

This privacy policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in www.cedarsolar.com. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.

How do you prevent solar module (panel) theft?

Theft of the panels can be eliminated by installing the panels high above the ground and fixing them well to the frame. Informing your insurance company about your installation will also cover you. Ask your local Installation agent about the best solution.

How do I orientate my solar panels?

The rule of thumb is that solar panels should face north when installed in the southern hemisphere and the angle of installation should be that of the line of latitude of the installation.

How does a solar water pump work?

Solar Panels are made up of photo voltaic (PV) cells. These cells convert sunlight into direct current (DC) electricity throughout the day when the sun shines. The Control Box monitors water levels in the well and water tank and switches the pump on and off. This ensures the pump only pumps water when needed. The submersible pump goes into the borehole and pumps water to the water tank.

PV Solar Installations

How do you know which size PV Solar System I need?

We do an energy audit on you building by installing the latest energy monitoring system for a a period of time to get data of your actual consumption. Armed with this accurate information, your current bill and our smart solar spec software we can put together a solar system for you. This process ensures that we do nut under of over spec a system. This enables you to speed up the pay back period of your system and ensures you have the correct systems for your household or business.

Solar Water Pumps

What is included in the pump set, and which extra’s need to be purchased?

Included in DC pump set:

  • Pump (motor & wet-end)
  • Controller
  • Spare Rotor
  • Solar PV Modules
  • 1 x run-dry sensor
  • plastic cooling sleeve

Extras Needed (Also supplied by us)

  • 3-core submersible cable (4mm / 6mm / 10mm)
  • Poly-prop Rope
  • Splice Kit (Cabe Joint)
  • Pipe Fittings
  • Baseplate
  • PV Module Frame

Speak to one of our water pump specialists to make sure you get everything you need for your borehole. Phone 011 794 4664.

Do the pumps have dry-run protection?

Yes, a sensor is placed in the borehole 20cm above the pump. When the water level drops below this point the pump will switch off to protect the motor. The timer function on the controller will then check weather the water level has risen before pumping again.

How thick should the submersible cable be?

Length 0 – 60 meters use 4mm submersible cable (3 core).
• Length 61 meters – 120 meters use 6mm submersible cable (3 core).
• Above 120 meters use a 10mm submersible cable.
• NB! Do not use 2,5 mm submersible cable under any circumstances.

Does the product have a Warranty?

The pump and controller has a year Warranty. See our Warranty Statement.

How do you prevent solar module (panel) theft?

Theft of the panels can be eliminated by installing the panels high above the ground and fixing them well to the frame. Informing your insurance company about your installation will also cover you. Ask your local Installation agent about the best solution.

How do I orientate my solar panels?

The rule of thumb is that solar panels should face north when installed in the southern hemisphere and the angle of installation should be that of the line of latitude of the installation.

Is a solar water pump easy to install?

The DC pump range is relatively easy to install if you read the instructions and watch the installation DVD. AC Pump systems are more complicated. We have a network of 50+ agents ready to help you with an installation wherever you are.

What is the advantage of a Solar Water Pump?
  • Cost. After 14 months (average ROI) you pump water for free.
  • Works well in remote areas without grid-electricity
  • Brushless motors means minimal maintenance
  • No need to move diesel generator around on your farm
  • Wind mills are expensive to install and to fix
  • Be part of the GREEN movement
How does a solar water pump work?

Solar Panels are made up of photo voltaic (PV) cells. These cells convert sunlight into direct current (DC) electricity throughout the day when the sun shines. The Control Box monitors water levels in the well and water tank and switches the pump on and off. This ensures the pump only pumps water when needed. The submersible pump goes into the borehole and pumps water to the water tank.

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